Privacy Policy

Last updated: November 15, 2024

At Certified Real Estate Photographer (“we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (https://www.certifiedrealestatephotographer.com) or use any of our services (collectively, the "Service").

By accessing or using our Service, you consent to the practices outlined in this Privacy Policy. If you do not agree to this policy, please refrain from using our website or services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

  • Register for an account.
  • Subscribe to our Service.
  • Make a purchase or request support.
  • Update your information.
  • Complete a survey or interact with us via email or social media.

The types of personal information we may collect include:

  • Contact details: Name, email address, phone number, and mailing address.
  • Billing information: Payment information (such as credit card details), billing address.
  • Account information: Username, password, and other account-related data.
  • Business information: Company name, job title, and business-related details.

Automatically Collected Information

When you interact with our Service, we may collect information automatically, including:

  • Usage data: IP address, browser type, operating system, referring URLs, and actions taken on the website (e.g., pages viewed, time spent).
  • Device data: Information about your device, such as device type, operating system, and unique device identifiers.
  • Cookies and tracking technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience and collect information about how you use our Service. You can control the use of cookies at the individual browser level.

2. How We Use Your Information

We may use your personal information for various purposes, including to:

  • Provide and maintain the Service.
  • Process transactions, including billing and payments.
  • Communicate with you, respond to inquiries, and provide support.
  • Send you updates, newsletters, promotional materials, or other information about our services.
  • Personalize your experience and deliver content tailored to your interests.
  • Monitor and analyze trends, usage, and activities in connection with our Service.
  • Improve our website, products, and services.
  • Comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, data analysis, marketing support).
  • Legal Requirements: We may disclose your information if required by law or to protect our legal rights, enforce our Terms of Service, or respond to a legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your consent or at your direction.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Rights Under GDPR (For European Union Residents):

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict the processing of your data.
  • Port your data to another service provider.
  • Withdraw consent to data processing at any time.
  • Lodge a complaint with a supervisory authority.

To exercise your GDPR rights, please contact us at support@certifiedrealestatephotographer.com.

Rights Under CCPA (For California Residents):

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share.
  • The right to request the deletion of your personal data.
  • The right to opt out of the sale of your personal information (though we do not sell data).

To exercise your CCPA rights, please contact us at support@certifiedrealestatephotographer.com.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. This includes maintaining your account, processing transactions, complying with legal obligations, and resolving disputes.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Service. Cookies help us understand user preferences and improve your experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Service may not function properly if cookies are disabled.

For more details on how we use cookies, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices of such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us at support@certifiedrealestatephotographer.com, and we will promptly take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and indicating the "Effective Date" at the top.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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